Sandy Robinson Psychotherapy
Mediation & Employee Assistance Program (EAP)
Servicing area
Mansfield, Cheltenham, Mentone, Beaumaris, BrightonFocus areas
Mediation
Mediation can help people address their personal issues and financial conflicts, improve ties, and establish constructive and efficient methods for communication.
Problems in the workforce include:
- Adjusting to change in the workplace
- Bullying and harassment
- Career change and retirement
- EAP Service Provider
- Managing conflict and anger management
- Managing work related stress
- Workshops - effective communication in the workplace, strategic planning facilitation, conflict resolution.
Mediation or Dispute Resolution allows people to deal with critical and unanswered issues and disputes beforehand. If it can save money and the emotional damage should be moved into the court system then this process can be used.
The Dispute Resolution mediator handles the process, provides a safe and productive environment for all concerned, provides a supportive, neutral and non-adverse environment for clients, and operates as follows:
- Active listening
- Identifying issues in need of resolution
- Sharing of information relevant to all parties involved
- Creating possible solutions and options
- Exploration (testing) of possible solutions and options
- Create a written document with agreement by all and sign off
Employee Assistance Program (EAP)
EAP provides employees and managers with telephone, online or face-to-face access to consulting services so that employees can receive counselling advice anywhere.
Advantages Of The Counselling Services
- CIR accessibility to your employees 24/7
- Commercial and counselling experience with a diverse range of clients, across different industries, locations and cultures.
- Increase staff retention rates to ensure your organisation attracts and keeps the best and brightest staff
- Reduced absenteeism and improved performance and productivity at work
General Consulting Services in All Organisational Areas
- Coaching
- Independent workplace investigations (bullying/harassment, sexual harassment, discrimination, grievances)
- Facilitated meetings
- Manager Hotline
- Mentoring
- Policy, Program Development and Review
- Staff briefings
- Team interventions
- Workplace cultural audits and assessments
- Workplace mediation
Group Training Services
- Management supervision
- Managing work groups
- Strategic planning
- Workshops - team building, conflict resolution
Book now and conquer your fears.