Keystone Skills

With Glyn's skills as a conflict coach and mediator, you will transform your business and personal relationships so that you are heard, understood, and valued.

She is a nationally accredited mediator and a certified member of the Center for Nonviolent Communication (NVC). She has a wide range of conflict resolution techniques that can be used at home or at work. 

Glyn helps women uncover their unapologetic and authentic inner selves so they can deal with conflict compassionately, rather than giving up and enduring in silence.

Services Offered

Conflict Coaching

A Conflict Coaching session is not the same as counselling or marriage counselling where your partner needs to be involved. 

This is a 6-week programme with six one-on-one calls with Glyn on Wednesdays and Saturdays.

Through this program, you will learn how to discuss your needs with the people around you without being aggressive or confrontational.

The programme comprises:

• 4 self-exploration exercises sent to you via email. Your email response will enable Glyn to tailor your coaching calls based on your specific needs.
• 4 self-connection reflection moments, practical play tasks to complete between sessions.
• 4 recorded coaching videos. Videos of two to five minutes in length to help you on your journey.
• Weekly 10-minute check-in calls. They can be used to ask questions, to check something you've tried, or to get a boost of being heard to soothe your nervous system and put you back on track.

Each session runs for 60 minutes, but it would be helpful to allow an additional 10 minutes for closing thoughts or insights if needed.

Mediation Services

Based in Sydney, Glyn is a professional mediator and acts as a neutral facilitator.

As individuals, we all have different strategies for ensuring our needs are met.

This can be a source of conflict in any relationship, whether personal, family, or at work. Our emotions increase and escalate when we feel we are not being heard and understood.  

By opening the line of conversation, Glyn provides you with a space to speak freely. 

The style of mediation she uses is Compassionate Communication, which is more like a supportive conversation. 

Communication is facilitated without judgment or criticism. Communicating with freedom allows us to move beyond the conflict and understand one another deeper.

As a mediator trained in Compassionate Communication, Glyn’s approach fits within the model of transformative mediation where solutions are not forced. 

Creating connections and mutual understanding allows solutions to surface naturally.

This process includes:

• 12 one-hour sessions per week, available in person or online.
• Sessions can be held one-on-one or with a partner.
• Sometimes, Glyn can come to your place to facilitate mediation.

Begin by taking a step. Make a free discovery call now to find out if Glyn is a good fit for you.