Cocoon Spa & Wellness

About Us

---

Cocoon Spa and Wellness is a young, vibrant organisation, dedicated to promoting and enhancing wellness, relaxation, and beauty.

Our philosophy is ‘create your own sanctuary’. Our holistic approach means that we cater to the body, mind and spirit of our customers, as we nurture their health, wellbeing and inner beauty.

The team at Cocoon Spa and Wellness is committed to providing superior service and delivering genuine results for our customers. We’re a proactive part of the community, through our charitable contributions and business activities. We’re also a responsible employer. We strive to create a harmonious, professional and enjoyable work environment for staff, and to provide our employees with the opportunity for continual learning and development.

Cocoon Spa and Wellness is concerned with protecting our environment. We are continually looking at ways to do more to help conserve natural resources and address climate change. Our eco-friendly strategies include recycling, harvested rain water used for toilet flushing only and use of grey water from our water therapies to maintain our landscaping.

Cocoon Spa and Wellness is Adelaide’s most welcoming, relaxing and luxurious day spa. We offer a range of facials, body treatments and massages offered alongside traditional beauty for both men and Women. Our Wellness Day Spa Packages are specially designed to cater for Beauty; Skin; Health; Body and Wellness.

Treatments: When it comes to health, beauty and relaxation, Cocoon has it covered. Our experienced, professional and friendly team is dedicated to enhancing your sense of wellbeing with our exceptionally indulgent and truly effective treatments. Services include full body massages, facials, mud wraps, water therapies including Vichy showers, steam room, manicure and pedicures, waxing, spray tanning and makeup, which can be enjoyed in our 7 deluxe beauty suites. We also cater for couples and group packages in our large group treatment rooms.

Let our qualified spa therapists soothe and pamper your body, improve your appearance and replenish your spirit.

You’ll emerge from Cocoon refreshed, renewed and transformed.

Useful info

At Cocoon Spa and Wellness, we appreciate that life is sometimes a juggling act. We like to help our customers take advantage of our treatments, without adding stress to their already busy lives. Take a look at our extra services and useful information below.

Corporate meetings

Why not think of us for your next corporate meeting? Move away from the boardroom stress of the office and conduct your next conference in one of our pampering suites. Champagne lunches and tailored treatments provided.

Flowers

We can have flowers delivered to your special someone on their visit to the spa. We’ll make the arrangements with a major credit card. Call Cocoon Spa and Wellness for more details. Price upon request.

Refreshments

At Cocoon, we know that what you put in your body is just as important as what you put on it. Light meals and refreshments are available upon request.

Before your treatment

Please use the lockers provided to store your personal belongings during your treatment. Respect yourself and others by turning off communication devices prior to entering the spa, locker rooms, relax and treatment areas.

Casual attire is best. Robes and slippers will be provided on arrival. To preserve your pedicure polish, we suggest wearing open toed shoes. Disposable underwear will be provided if required.
If having a spray tan, wear loose dark clothing and avoid moisturising before tan.

Men are encouraged to shave before facial treatments.

Communication

Communication is the key to getting what you want out of your Cocoon Spa experience.

Prior to the start of your service, tell your therapist the areas you would like to focus on, and if you have any medical conditions, concerns or areas to be avoided.

During your service, let the therapist know if you feel any discomfort.

Gift certificates

Give the gift of serenity and stress relief to someone you care about. Cocoon Spa and Wellness gift certificates are perfect for any occasion and are available for individual treatments, spa or bridal packages or predetermined denominations.

Whatever the occasion, we are happy to arrange a gift certificate for any spa treatment, service or spa product. You may wish to create your own personalised gift or choose a treatment from the spa menu.

Spa policies

Reservations

Pre-booking your treatment is essential so we can best accommodate your needs. Please check-in at Cocoon Spa and Wellness at least 15 minutes before your scheduled appointment. This will ensure you have time to change into your robe and slippers, and enjoy a herbal tea or refreshing drink before your treatment. Please understand if you arrive late, your treatment time will be reduced accordingly.

We strongly encourage guests to book appointments in advance to ensure your preferred treatment or therapist is available.

Bookings made on the day of service and walk in appointments are always welcome, based upon availability.

Cancellations

If you need to change or cancel your appointment, please let us know within 24 hours of your treatment, otherwise a cancellation fee of 50% of the treatment value will apply. A fee of 100% for all spa services reserved will be applied for ‘no shows’ or cancellations on public holidays. Please give 48 hours notice for conference, group and package bookings.

We require a credit card or gift certificate number to secure booking. Sundays attract a 10% surcharge.

Trading hours

mon – wed: 9:30am to 6pm
thursday: 9:30am to 9pm
friday: 9:30am to 6pm
saturday: 9am to 5pm
sunday: Closed. Group Bookings by Appointment only